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Redemption Period:
For both group courses and private tuition, the vouchers must be redeemed within twelve (12) months of the date of purchase.
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Voucher usage:
Gift vouchers cannot be refunded or exchanged for cash.
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Forfeiture:
Vouchers not redeemed within the specified redemption period will be considered null and void. Extensions will only be granted upon purchase of another voucher of the same or higher value. In that case, both the original (expired) voucher and the new voucher may be used together.
FAQs Gift Vouchers
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What are gift vouchers for language courses?
Gift vouchers are digital PDF coupons that can be redeemed for online language courses. You can purchase these vouchers for yourself or give them to someone as a gift, allowing the recipient to choose the language that suits them best.
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How do i purchase a gift voucher?
You can purchase a gift voucher directly on our website. Simply select the value of the voucher, add it to your cart, and proceed to checkout. Once the payment is complete, the voucher will be emailed to you or directly to the recipient
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How are gift vouchers delivered?
Gift vouchers are delivered digitally via email. You can either send the voucher directly to the recipient or receive it in your inbox to print or forward at later time.
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Can I use a gift voucher for any language course?
Gift vouchers can be redeemed for any of the language courses offered on our platform.
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Can I change the language of the course?
Yes, the recipient can choose to learn a different language from the one that is initially purchased. They can choose from …
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How long is the gift voucher valid?
Our gift vouchers are valid for a course start date of up to 12 months from the date of purchase. The recipient has ample time to select their course and start learning. After the course start date (up to 12 months from now), the time limit to finish the course is 5 months after that.
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How do I redeem a gift voucher?
To redeem a gift voucher, simply enter the unique voucher code at inquiry form when enrolling in a course.
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Can I get a refund for a gift voucher?
Gift vouchers are non-refundable. However, they can be transferred to another person if they haven't been redeemed yet, as long as it's within the 12 months of purchase
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What happens if the course costs more than the value of the gift voucher?
If the course costs more than the value of the gift voucher, the recipient can pay the difference.
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Can i send a personalized message with the gift voucher?
Yes, during the purchase process, you have the option to include a personalized message, which will be included in the voucher email.